Server is down 7/20/13 @4:25 AM EST

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BaronVonRotterdam
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Server is down 7/20/13 @4:25 AM EST

Post by BaronVonRotterdam » Sat Jul 20, 2013 3:26 am

The server is down. On weather.com they are reporting massive thuderstorms in Detroit where the server is hosted. Hopefully once the storm passes the data center will be back up, and so will the server. Sorry for the inconvenience.
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Re: Server is down 7/20/13 @4:25 AM EST

Post by [GU]Twinkie » Sat Jul 20, 2013 7:48 am

Server still down 6:45 am M.S.T (snooze)
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Re: Server is down 7/20/13 @4:25 AM EST

Post by Duffy » Sat Jul 20, 2013 11:48 am

(hug) :rocket:

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BaronVonRotterdam
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Re: Server is down 7/20/13 @4:25 AM EST

Post by BaronVonRotterdam » Sat Jul 20, 2013 4:43 pm

joeyz put in a support ticket with the server and they said they are very busy (which leads us to believe that this is a widespread problem) but they will look at it today. Hopefully it's something simple like a power outage and the server just needs to be turned back in. If the motherboard or power supply went then its obviously going to take a lot longer to get back up and running. But keep your fingers crossed and I'll message back and keep everyone posted.
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Re: Server is down 7/20/13 @4:25 AM EST

Post by Duffy » Sat Jul 20, 2013 4:58 pm

Thanks for the update

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Re: Server is down 7/20/13 @4:25 AM EST

Post by BaronVonRotterdam » Sat Jul 20, 2013 5:24 pm

We were right on spot, 90MPH winds and the whole deal. At 1AM the storm hit Michigan. So the data center is out of power and they are waiting on the power company to restore power to the data center.
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Re: Server is down 7/20/13 @4:25 AM EST

Post by [GU]Twinkie » Sat Jul 20, 2013 7:39 pm

Must have been one hell of a storm I feel for the poor fools over 130,000 people out of power :shocked:
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Re: Server is down 7/20/13 @4:25 AM EST

Post by Archangel » Sat Jul 20, 2013 9:35 pm

Need to get this fixed.............
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Re: Server is down 7/20/13 @4:25 AM EST

Post by Mobster » Sun Jul 21, 2013 4:30 am

Archangel wrote:Need to get this fixed.............
Nothing we can do, were at the mercy of the electric company in Detroit with this one.
The data centers backup generators only keep vital servers going.

Must have been a horrendous storm for it to knock out power for over 24 hours now.

Here is the outage map for the area:
outage.JPG
Taken at: 5:30 AM EST

The yellow area on the map near the black oval says the estimated restoration time is: Sunday, July 21 at 11:30 PM EST.
The orange area on the map near the black oval says the estimated restoration time is: Unavailable.
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Re: Server is down 7/20/13 @4:25 AM EST

Post by engineer » Sun Jul 21, 2013 8:02 am

BaronVonRotterdam wrote:The server is down. On weather.com they are reporting massive thuderstorms in Detroit where the server is hosted. Hopefully once the storm passes the data center will be back up, and so will the server. Sorry for the inconvenience.
i am in australia i read what happen not good hope backup soon as missing playing it 11pm here hi ever one.

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